How does the delivery process work?

After you Place your order, you can sit back & relax because our dedicated team of employee take it from there.

• We first check the items to ensure it is in top notch condition. If there is any variation, we call you to ensure you know about it. We Do not ship any wrong products. If we do not have the item due to any reason, we accept it as a learning curve and apologise for the same and also provide the best alternative.
• After they pass through the final round of quality check, they are packed and handed over to our trusted delivery partner.
• Our Delivery Partners are instructed to deliver the parcel at least 3 times in case you are not available. They will also call at the provided contact number in case of any issue with delivery address.

How are items packaged?

We Currently Use Corrogation Boxes , Corrugation Dunnage, Bubble Sheet to ensure the goods are not damaged in Transit. In case of any Damage in transit, all you need to do it take the pictures of the product and send them to us and we will help with a free pickup, replacement / refund.

Where all do we ship?

We currently try and ship everywhere in India. However due to logistical issues there may be some Pin codes which are not serviceable. In such a case, please contact us & we will try and help you out. Type the delivery pincode in any of the product page to check serviceability to your location.

My order has been shipped. Now how can I track it?

We send out regular email updates regarding your order which include the tracking details, delivery partner etc. You can check the order tracking on the below mentioned website based on the courier partner mentioned:

1. Ecom Express – http://www.ecomexpress.in/
2. Delhivery – http://www.delhivery.com/

What is the estimated delivery time?

We usually delivery most orders within 5 days (excluding Sundays and public holidays)

• Though, we keep 95% of our catalogue in our inventory, certain products need to be sourced directly from the brand itself so that we can live up to our promise of providing fresh, non-expired products.
• While we are trying our best to avoid this situation, these products might delay your order. In case of any delay, we will definitely keep you informed.
• If you are ordering our products from a Mega Sale event, dispatches may be a bit delayed due to increased volumes. We will target to dispatch all orders within 5 days of order date.